TERMS AND CONDITIONS

By visiting the BY SOMMY shop sommycharles.com/shop, you are accepting and consenting to be bound by the Terms of Use provided herein, as well as the Privacy Policy.

 

IF YOU DO NOT AGREE WITH THESE TERMS OF USE, OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT USE THIS SITE. We reserve the right, in our discretion, to update or modify the Terms of Use at any time by posting such new terms on the Site. Such changes shall be effective immediately upon posting with the date of the most recent revisions appearing at the bottom of this page, so check back often. We encourage you to review these Terms of Use whenever you use the Site. Your continued use of the Site and/or Services will constitute your binding acceptance of this Agreement, as amended from time to time.

PAYMENTS AND SHIPPING 

We currently accept payments by Visa, MasterCard and Paypal. Payment will be debited and cleared from your account upon order confirmation. In filling out the payment requirements, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. 

If the issuer of the credit/debit card rejects authorization of payment to By Sommy, we will not be held liable for any delay or non-delivery.

All orders within Ukraine are shipped using Nova Poshta. We require an accurate physical address.

We do ship internationally.  Please email bysommy@sommycharles.com to process international orders.

SECURITY

From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with such efforts, as we may, in our sole discretion, deem necessary to identify attempted fraud. You further agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other breach of these Terms, we may, in our sole discretion, declare you to be in breach of the Terms, suspend or terminate your use of the Site, and/or seek prosecution to the fullest extent of the law.

RETURN AND EXCHANGE POLICY 

If you are unhappy with an item that you have purchased from us online, you may return it for store credit within 7 days of receipt.

We cannot accept returns on items purchased during sales or special promotions, custom orders or international orders. Items must be returned with their original packaging and in perfect, unworn condition.

To return or exchange an item, please email us at bysommy@sommycharles.com for a return authorization number. Items cannot be accepted for return without email confirmation.

By Sommy Jewelryis not responsible for items lost or damaged during transit.

Store credit is issued upon receipt of the item.  Refunded credits do not include shipping costs.

PLACING AN ORDER 

When you add an item to your shopping bag, you may either continue shopping or proceed to the checkout. If you are not logged in when proceeding to the checkout, you will be prompted to do so. Checkout involves 4 simple steps: Billing, Shipping, Payment and Order Confirmation.

Once we have received your order, you will receive an email acknowledging the details of your order. This email is not an order confirmation but rather recognition that we have received your requested order.

Please note that this does not guarantee the availability of the merchandise and that ALL ORDERS ARE SUBJECT TO AVAILABILITY. Although we make every effort to feature in stock pieces in our boutique, occasionally we may sell out of featured items. If we are unable to complete your order, you will be notified via email within 5 business days and will not be charged for orders that cannot be fulfilled.

ONCE AN ORDER HAS BEEN PLACED, WE ARE NOT ABLE TO MODIFY OR CANCEL YOUR ORDER. We reserve the right to decline your order in the event that we are unable to obtain authorization for payment, there are shipping restrictions for a particular item, or we do not have the item in stock.

Items in your shopping bag are not reserved and may be purchased by other clients. You may choose to register your email address to the waiting list for notification of arrival of a selected piece.

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